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A shopkeeper is an individual who owns and runs a shop. They may manage their own independent store or retail outlet, or they may run a franchise store on behalf of a retail chain.

The type of shop a shopkeeper can manage is vast, and includes shops such as newsagents, specialist food shops and delicatessens, grocers, florists, fishmongers, hairdressers, butchers, fashion retailers, jewellers, dry cleaners, bakeries, antique dealers, booksellers and specialist equipment shops.

A shopkeeper is responsible for overseeing and managing every aspect of their shop. This includes hiring and managing staff, paying wages, ordering stock and organising stocktaking, managing business finances and keeping accurate financial records. They will also have to advise their customers on products and answer any enquiries they might have and take payment in either cash, cheque or credit card. Serving and selling to and building up good relationships with their customers, in a major part of the role of a shopkeeper.

It is important a shopkeeper keeps informed of trading regulations including VAT and national insurance payments. They will also need to remain aware of local competition and developments within their specific field of retail.

A shopkeeper is often required to spend a lot of time standing up and may have to lift and carry heavy stock. They should also be prepared to work long hours, including early mornings, evenings and weekends.

Earnings can start at £13,000 a year to over £35,000 a year or more depending on the businesses success.


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